Accessibility at Alivio
Alivio Tourist Park Canberra welcomes people of all abilities and their accredited service animals.
Alivio is located about 4km north of the Canberra CBD. The closest bus stop is located approx. 1.3km away and is a 17 min walk. Local taxis and Uber are other popular options used by guests who do not arrive by their own transport.
Alivio is a large property spread over 7 hectares. There is parking directly outside most cabins and villas. All cabins and villas have 2 – 4 steps. Some of our villas have ramps rather than stairs, these include most of the Three Bedroom Villas and two of the Blue Gum Villas.
Only two of the Blue Gum Villas are considered accessible villas, with wider door frames to the entry door, bathroom door and one of the two bedrooms.
Being located on Bruce Ridge, Alivio is on a sloping site with some parts of the property featuring a significant incline and stairs to access facilities or play spaces. Some of the villas also feature additional stairs to get to the accommodation. Whilst there are paths leading to some accommodation, the roads are considered a shared space and required to be used to move around the park.
Alivio has an electric club car that can be used to assist guests to their accommodation.
The camp kitchen, lobby area and restaurant The Verandah including the deck have ramp options that do not require the use of stairs. The pool area does have stairs at both entrances, the deck entrance does feature a mechanical lift which can be operated by Alivio staff when required. A 3D Tour of the park including The Verandah and pool area can be viewed here.
The restaurant The Verandah can cater to the following dietary requirements – Gluten free, Vegetarian and Vegan dishes. Traces of nuts, soy, gluten, egg and dairy are handled in the kitchen.
The Verandah features a sound system with five separate audio areas, it is possible to turn down music in a particular audio area when requested.
Reception is open from 7.00am – 10.30pm daily. Alivio staff are present and available on site 24/7.
Check in is from 2.00pm, Check out by 10.00am.
The restaurant The Verandah is open 7.30am – 10.30am daily and 5.00pm – 9.00pm Monday – Saturday (and every night during school holidays).
The pool is open 7.30am – 9.00pm daily.
The camp kitchen is open 7.00am – 10.30pm daily.
Alivio welcomes feedback and suggestions on how we could better accommodate our guests with disabilities or accessibility requirements. Please email us at email@example.com
Thank you for taking the time to familiarise yourself with our park, we look forward to welcoming you soon.