Terms and Conditions

ALIVIO TOURIST PARK CANBERRA TERMS AND CONDITIONS OF BOOKING

 

Deposits, Payments & Modifications:

Flexible Rate & Members Flexible Rate

Guarantee Policy

All reservations must be guaranteed with a credit card.

Cancellation Policy

No cancellation charge applies prior to 6.00pm (local time), up to 1 day prior to arrival. Beyond that time, the first night will be charged. If the provided credit card cannot be charged at that time, the booking will be cancelled immediately. The balance of the reservation is due and payable on check in.

Check in Policy

The room is available from 2.00pm

Check out Policy

The room must be vacated by 10.00am

Credit Card Payment Charge

Credit Card fees apply to MasterCard & Visa (1% surcharge), Amex (3% surcharge), Union Pay (1.25% surcharge)

 

Members Non-Flexible Rate

Guarantee Policy

Full amount of stay is payable in full by credit card at time of booking.

The credit card used for booking must be presented at reception upon client arrival.

Cancellation Policy

The amount paid is not refundable even if the booking is cancelled or modified.

Check in Policy

The room is available from 2.00pm

Check out Policy

The room must be vacated by 10.00am

Credit Card Payment Charge

Credit Card fees apply to MasterCard & Visa (1% surcharge), Amex (3% surcharge), Union Pay (1.25% surcharge)

 

Room Tariffs & Key Cards
Rates are charged nightly. All rates are initially based on one – two guests, additional guests are charged per person. Please declare all guests, children under 5 years of age are free of charge. Maximum stay periods apply.

All guests must agree and accept the charge of $5.00 per key card not returned to reception on check out. This amount will be charged to the same credit card used to pay the account.

Visitors & Pets
All visitors not staying at Alivio must report to Reception. Visitors must depart the property by 10.30pm. Alivio does not allow pets.

Late Checkout
By arrangement only, fees apply.

Other conditions
All accommodation is non-smoking. Failure to comply will result in a minimum $100 charge.

Noise limits apply from 10.00pm. After 12.00am it is expected that all Guests will be inside their accommodation and mindful of the need to reduce noise.

 

ALIVIO TOURIST PARK CANBERRA TERMS & CONDITIONS OF OCCUPANCY

Upon payment for or upon undertaking to pay for accommodation provided by the Alivio Tourist Park Canberra for the term of the stated occupancy of the specified Villa, Cabin, Site, Room or for any other one nominated in lieu thereof, Management confers upon the occupier/s a license to occupy for the stated period of the said Villa, Cabin, Site, Room subject to the conditions of occupancy as per below:

  1. Management shall have full and complete control of the area and persons occupying same must immediately comply with such directions as may be issued from time-to-time.
  2. Management reserves the right, with or without prior notice to or the consent of the occupier, to enter upon the site, cabin or room during the term of occupancy for servicing or inspection purposes.
  3. Management reserves the right to direct any person to vacate the area at any time without the necessity of stipulating the reason for such action and any person so directed shall vacate the area.
  4. Management will hold the occupier/s responsible for the cost of making good any property of the proprietors or to any other guest damaged by the act, omission or default of the occupier/s.
  5. The proprietors, the Management, their staff and agents accept no liability for any damage or loss caused to or suffered to or suffered by the occupier/s and their guests or to their equipment, chattels, property and affects whilst at Alivio Tourist Park Canberra. The licence is a personal licence and shall extend only to the number of persons for whom accommodation has been accepted. The licence does not in any way constitute a tenancy.